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Alternative Dispute Resolution Methods

Time and Cost Efficient Resolution of ICT Disputes for ITechLaw Members

ITechLaw and the WIPO Arbitration and Mediation Center (WIPO Center) collaborate to raise awareness of alternative dispute resolution (ADR) options in the area of information and communication technology (ICT).  The WIPO Center provides ADR services to help parties resolve disputes arising in the area of ICT, without the need for court litigation.

Under the collaboration, a 25% reduction on the WIPO Center’s registration and administration fees applies if one or more party(ies) involved in a WIPO case is (are) client(s) represented by ITechLaw member(s). 

WIPO Arbitration and Mediation Center

With offices in Geneva, Switzerland, and in Singapore, the WIPO Center is a neutral, international and non-profit dispute resolution provider specializing in IP and ICT related commercial disputes.  ICT-related disputes account for almost 25% of WIPO arbitration and mediation cases.

The WIPO Center actively helps the parties to submit disputes to WIPO ADR procedures; assists in the selection of a specialized mediator, arbitrator(s) or expert(s) from the WIPO Center’s database or otherwise, and the setting of the neutral’s fees; and manages case communications and finances.

The WIPO Center can also assist with support services, including arranging for meeting and hearing rooms, wherever the parties have decided to situate their case. Throughout, the WIPO Center liaises with parties and neutrals to ensure optimal procedural efficiency.

WIPO Model ADR Clauses

To facilitate the referral of disputes to WIPO ADR procedures, the WIPO Center provides recommended contract clauses (for the submission of future disputes under a particular contract) and submission agreements (for existing disputes, including those referred by courts).

WIPO Good Offices

When parties are involved in an ICT or IP related dispute, the WIPO Center can provide procedural assistance to them (Good Offices) in order to facilitate direct settlement between them or the submission of their dispute to WIPO mediation or arbitration.

Unilateral Request for Mediation

The WIPO Center is regularly contacted in relation to disputes where one party wishes to submit a dispute to mediation, but no mediation agreement exists between the parties, for example in infringement disputes or in cases pending before the courts. Under the WIPO Mediation Rules a party may submit a unilateral Request for Mediation to the WIPO Center. The WIPO Center may then assist the parties or, upon request, may appoint an external neutral to provide the required assistance.


WIPO Arbitration and Mediation Center Geneva or Singapore: